Skip to main content
Duoplane Support Center Help Center home page
Support home Submit a request
  1. Duoplane Support Center
  2. Orders (Retailers)

Orders (Retailers)

Purchase Orders

  • Add a Conditional Order Note for a Vendor
  • Configure PO Release Times
  • Add Attachments to Purchase Orders
  • Customize Purchase Order Subject Lines and Footers
  • Configure Supplier Preference Multipliers for Order Routing
  • Update Purchase Orders in Bulk
See all 10 articles

Shipping & Fulfillment

  • How to Update Tracking in Duoplane
  • Create Shipments In Duoplane
  • Disable Automatic Fulfillment of Shopify Orders
  • Configure Shipment Notifications in Magento
  • Turn Tracking Notices On or Off for a Single Shipment
  • Upload a Shipment Tracking File
See all 9 articles

Order Management

  • Manage Order Imports Based on Payment Status or Risk
  • Delete an Order in Duoplane
  • Put an Order on Hold
  • Re-Import an Existing Order
  • Configure Duoplane to Ignore Certain Orders from Shopify

Cancellations & Returns

  • Configure Order Return and Cancellation Settings
  • Upload a Return Receipt File

Learn More About Orders in Duoplane

  • Learn More: Duoplane's Return Process
  • Learn More: How Shipment Information is Synced to Ecommerce Channels
  • Learn more: Order Processing Workflow
  • Learn More: Purchase Order Configuration Overview
Duoplane Support Center