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Support for Retailers

  • Getting Started

    Step-by-step guide to quickly set up the basics of your Duoplane Retailer account

  • Administration & Settings

    Manage staff members, company information, contacts, templates, and settings at a store or global level

  • Vendors

    Manage vendor contacts, purchase order preferences, and special documents

  • Products & Inventory

    Learn how to manage inventory feeds, product imports, vendor assignment, and more

  • Accounting

    Sync invoices to accounting software, view payments, invoices, and credit memos

  • Orders

    Manage open or late purchase orders, sales orders, shipments, returns, and more

  • Troubleshooting

    Get help identifying problem causes and explore solutions for the most common issues



Support for Vendors

  • Getting Started

    Quick guide to set up your Duoplane Vendor account and get started with the basics

  • Orders

    Manage open purchase orders, shipments, returns, and more

  • Integrations

    Connect popular apps and services to Duoplane

  • Troubleshooting

    Get help identifying problem causes and explore solutions for the most common issues


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