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Configure Duoplane to Ignore Certain Orders from Shopify

Duoplane Retailer accounts
Available on Professional, Premium, and Enterprise plans

When importing orders there may be a time when you would like to ignore certain orders coming in from Shopify. To do this, you will follow the steps below:

Enable Order Ignore Feature

  1. Go to the store Settings (https://app.duoplane.com/stores) and select the store you would like to update.
  2. Scroll down to the end of the page and click "Toggle developer fields" in the bottom right
  3. In the "Order management" section, there is a field called "Ignore order template"
    • What gets passed in to this Liquid template is the raw Shopify order data
    • If the result of the template is either "true" or "1", then we'll ignore the order

 

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Configure Duoplane to Ignore Shopify POS Orders

Follow the steps above, then enter the following code in the Ignore product template:

{% if order.source_name == 'pos' %}1{% endif %}