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  2. Orders (Retailers)

Orders (Retailers)

Purchase Orders

  • How to Split a Line Item into Separate Purchase Orders (BigCommerce)
  • How to Include Packing Slips and Attachments with Purchase Orders
  • How to Calculate Costs on Purchase Orders
  • How to Add Shipping Service Translation Rules for Purchase Orders
  • How to Change the Purchase Order HTML Footnote
  • How to Change Purchase Order File Format and Numbering

See all 18 articles

Shipping & Fulfillment

  • How to Update Tracking in Duoplane
  • Create Shipments In Duoplane
  • Disable Automatic Fulfillment of Shopify Orders
  • Configure Shipment Notifications in Magento
  • Turn Tracking Notices On or Off for a Single Shipment
  • Upload a Shipment Tracking File

See all 9 articles

Order Management

  • Manage Order Imports Based on Payment Status or Risk
  • Delete an Order in Duoplane
  • Put an Order on Hold
  • Re-Import an Existing Order
  • Configure Duoplane to Ignore Certain Orders from Shopify

Cancellations & Returns

  • Configure Order Return and Cancellation Settings
  • Upload a Return Receipt File

Learn More About Orders in Duoplane

  • Learn More: Duoplane's Return Process
  • Learn More: How Shipment Information is Synced to Ecommerce Channels
  • Learn more: Order Processing Workflow
  • Learn More: Purchase Order Configuration Overview
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