Are partial refunds processed from Duoplane to Quickbooks? Answered


If we only refund 50% of the item price to the end customer, does the vendor credit memo in Quickbooks only have 50% of the item cost as well?


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    • Official comment

    No it does not; vendor credit memos are created using the original item cost from the PO.

    If you need to adjust the credit memo amount, you can add a negative amount for the handling fee to the vendor credit memo to offset; this would be on the return record in Duoplane.

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