Duoplane Retailer accounts
Available on all plans
As a first step before adding any new store connection, we recommend checking the setting enabling unique product SKUs.
By going to Main Menu > Settings > Products & Inventory, change the "Product SKUs are unique" setting to "Yes" to link products from the new store to existing products of the same SKU currently in Duoplane.
If this is set to "No", Duoplane will treat every product from the new store as a new product and not link it to existing products, which may cause unintended duplicates.
Installation
At the moment, the WooCommerce retailer integration is available to accounts by request only.
Please reach out to Duoplane support (email: support@duoplane.com) to request setup, providing both the Admin URL and top level Store URL fields (e.g. mystore.com).