Duoplane Retailer accounts
Available on all plans
Automating dropshipping for your Shopify store is incredibly easy with Duoplane's seamless Shopify integration. Adding a Shopify store to your Duoplane account can be done in just a few short steps.
As a first step before adding any new store connection, we recommend checking the setting enabling unique product SKUs.
By going to Main Menu > Settings > Products & Inventory, change the "Product SKUs are unique" setting to "Yes" to link products from the new store to existing products of the same SKU currently in Duoplane.
If this is set to "No", Duoplane will treat every product from the new store as a new product and not link it to existing products, which may cause unintended duplicates.
Installation
You can connect Duoplane to your Shopify store by initiating the connection through the Shopify App Store.
To add a Shopify store to your Duoplane account:
- Login to Duoplane.
- Go to Shopify App Store page for the Duoplane connector: https://apps.shopify.com/duoplane.
- In the Shopify App Store page, click Install.
- Give permission for Duoplane to access your Shopify API.
- You will then be redirected to Duoplane to continue the setup wizard.
Product field mappings
To minimize the double entry of data, Duoplane attempts to retrieve key product information from your Shopify store. Because each shop owner may use the standard fields differently or maintain product data within metafields, Duoplane allows you to customize how it brings in product data from your Shopify store.
Product field mappings are set in the preferences for your Shopify store connection, accessible by clicking the "Edit" button in the list of stores here: https://app.duoplane.com/stores. Scroll down to the section called Product attribute mappings.
In that section is a list of fields that Duoplane often retrieves from the shopping cart's product catalog. If any of that same information is stored in your Shopify store, please enter the corresponding attribute name or metafield here.
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Standard attributes: A standard attribute is one whose name is fixed in Shopify. Examples would be "title" and "price". A list of attributes are available in the Product Properties section of Shopify's product API documentation. For product information stored as a standard attribute, enter the attribute code exactly as it appears in the Shopify product API documentation.
- Metafields: If the mapped product information is stored in a Shopify metafield, enter it as namespace.key. For example, if the wholesale cost is stored in the metafield with key 'cost' in the 'supplier' namespace, enter "supplier.cost".
Information Synced with Shopify
Duoplane will pull all information available about your store's SKU catalog, vendors, price, cost, inventory, etc. however when syncing from Duoplane to your store the only information it will push into Shopify is inventory count and tracking information.
Duoplane will not push price, cost, and other SKU attributes like weight, dimensions, etc.
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Inventory: You can choose whether to have Duoplane actively manage the inventory levels for this store. If you set the option to "Yes", Duoplane will immediately update Shopify as inventory levels witihin Duoplane change.
- Shipments and tracking: You can also choose whether Duoplane automatically creates shipments in Shopify after a shipment is created in Duoplane. If a shipment is created in Duoplane, you may choose whether to have Duoplane trigger Shopify to send an email to the customer. This can be overridden on a per-shipment basis.