Connect a Shopify Store to Duoplane

Automating dropshipping for your Shopify store is incredibly easy with Duoplane's seamless Shopify integration. Adding a Shopify store to your Duoplane account can be done in just a few short steps.


IMPORTANT: As a first step before adding any new store connection, we recommend checking the setting enabling unique product SKUs.

By going to Main Menu > Settings >Products & Inventory, change the "Product SKUs are unique" setting to "Yes" to link products from the new store to existing products of the same SKU currently in Duoplane.

If this is set to "No", Duoplane will treat every product from the new store as a new product and not link it to existing products, which may cause unintended duplicates.


Installation options

You can connect Duoplane to your Shopify store in one of two ways: either by initiating the connection through the Shopify App Store or by adding the Shopify channel directly to your existing Duoplane account.

Install via Shopify

  1. Login to your Shopify store's admin
  2. Go to the Duoplane app store page:
  3. Click on the "Get App" link to connect Duoplane and begin the setup process, or click on this link to be taken directly there:

Add the Shopify store to your Duoplane account

  1. Navigate to your Store Settings.
  2. Click the New Store button.
  3. Select Shopify as the ecommerce channel platform.
  4. Give your store a nickname. If you are a multi-channel retailer who manages multiple stores in Duoplane, this will help you distinguish between them. This nickname is only displayed in Duoplane and not shared with vendors or customers.
  5. Fill in your Shopify URL in the Store Information section.
    1. Select "https" as the protocol.
    2. For the admin URL, the value should be the URL of your "myshopify" domain. For example:
  6. Click Save changes to submit the form.
  7. In the store list on the next screen, you will see an Authenticate button next to the name of this newly created store. Click it to begin the authentication process with Shopify.

Key configuration options

Product field mappings

To minimize the double entry of data, Duoplane attempts to retrieve key product information from your Shopify store. Because each shop owner may use the standard fields differently or maintain product data within metafields, Duoplane allows you to customize how it brings in product data from your Shopify store.

Product field mappings are set in the preferences for your Shopify store connection, accessible by clicking the "Edit" button in the list of stores here: Scroll down to the section called Product attribute mappings.


In that section is a list of fields that Duoplane often retrieves from the shopping cart's product catalog. If any of that same information is stored in your Shopify store, please enter the corresponding attribute name or metafield here.

  • Standard attributes: A standard attribute is one whose name is fixed in Shopify. Examples would be "title" and "price". A list of attributes are available in the Product Properties section of Shopify's product API documentation. For product information stored as a standard attribute, enter the attribute code exactly as it appears in the Shopify product API documentation.
  • Metafields: If the mapped product information is stored in a Shopify metafield, enter it as namespace.key. For example, if the wholesale cost is stored in the metafield with key 'cost' in the 'supplier' namespace, enter "supplier.cost".

How information is synced back to Shopify

  • Inventory: You can choose whether to have Duoplane actively manage the inventory levels for this store. If you set the option to "Yes", Duoplane will immediately update Shopify as inventory levels witihin Duoplane change.
  • Shipments and tracking: You can also choose whether Duoplane automatically creates shipments in Shopify after a shipment is created in Duoplane. If a shipment is created in Duoplane, you may choose whether to have Duoplane trigger Shopify to send an email to the customer. This can be overridden on a per-shipment basis.

What information is sent to Shopify?

Duoplane will pull all information available about your store's SKU catalog, vendors, price, cost, inventory, etc. however when syncing from Duoplane to your store the only information it will push into Shopify is inventory count and tracking information. It will not push price, cost, and other SKU attributes like weight, dimensions, etc.


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