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General Q&A
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Excluding a vendor from Quickbooks syncs Answered
- Miranda
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Deleting an order in Duoplane—will it cancel in Shopify? Answered
- Miranda
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Prices aren't updating from my eCommerce platform (BigCommerce) to Duoplane Answered
- Miranda
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How do I show the weight of a product in the purchase order? Answered
- Miranda
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Is Duoplane sending emails directly to my customers? Answered
- Miranda
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How can I change which store is the preferred source of product information? Answered
- Miranda
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Duoplane doesn’t recognize fulfillment “On Hold” from an order in my Shopify Answered
- Miranda
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Are partial refunds processed from Duoplane to Quickbooks? Answered
- Miranda
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How can I edit the shipping method on a PO? Planned
- Miranda
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Cost is not importing from our store to Duoplane Answered
- Miranda
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How do I set up email forwarding with gmail? Answered
- Miranda
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How do I set a buffer on a product's inventory available in the store? Answered
- Miranda
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Duoplane is automatically creating returns when I refund an order in Shopify—how do I change this behavior? Answered
- Miranda
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Can Duoplane automatically create an RMA from returns created in Shopify? Answered
- Miranda
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How do I cancel a PO in Duoplane? Answered
- Miranda
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Shopify is showing that Duoplane sent a shipping confirmation email to my customer—how do I disable this? Answered
- Miranda
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Can Duoplane import older orders? Answered
- Miranda
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